Under Florida requirements for unsolicited phone calls, licensees may contact an owner on the Do Not Call List if representing a buyer interested in the property, provided they do not use the showing to obtain a listing.

• A. True
• B. False
• C. Only if the owner has previously consented
• D. Only after 9 pm

Answer: (A)

In Florida, the Do Not Call rules aim to protect residents from unsolicited telemarketing, but there is a specific exception for real estate licensees. If you represent a buyer who is truly interested in a particular property, you may contact the owner who is on the Do Not Call List to arrange a showing or discuss the property. The important limit is that the purpose of the call must be to facilitate the transaction for that property and must not be a tactic to persuade the owner to list their property. So contacting the owner to set up a showing or answer questions about the property is allowed, even if the owner is on the Do Not Call List, as long as you’re not using the opportunity to solicit a listing. Timing and consent rules still apply separately, but the core point is that this specific scenario is permitted when representing a buyer.